INFORMATION

Frequently
Asked Questions

How do your trips work?

We supply every thing that is required for a complete and safe self drive holiday in Africa. We will build you your itinerary, make all of your accommodation bookings, supply you with a fully kitted Safari Drive vehicle, an extensive amount of camping equipment, pre-book your National Park where necessary and importantly, supply you with 24 hour support (you are never out of reach as we supply you with a satellite phone with complimentary credit).

Are flights included?

Flights are not included in the prices listed on our website. If you would like us to give you a quote for flights we would be very happy to do so. We provide tour operator fares which are very competitive and in supplying the flights ourselves we can more easily coordinate connections, local flights and airport transfers.

Who owns your vehicles?

Safari Drive owns, operates and runs its own fully equipped Toyota Land Cruisers and Land Rovers Defender.

How old are the vehicles?

Most of our vehicles are under five years old, importantly they are regularly serviced and prepared for your holiday.

What happens if we break down?

We will send you a replacement vehicle.

Are we reimbursed for breakdowns or accidents?

No. Due to the very high costs of repair or replacement of vehicles in the bush we are unable to reimburse you for any days lost usage.

What happens if we get lost?

We all get lost from time to time and discovering the correct route is part of the holiday. However to make things as simple as possible, we provide you with directions, maps, sat nav and a satellite phones should you need to reach us. We always know here you are as the vehicles are tracked.

Are transfers included in the price?

Yes all airport transfers are included in your holiday.

Why are your prices higher than other car hires?

Because we believe in including everything that makes up a complete and safe holiday our prices may seem higher than the same number of days with a car hire company. However, once you cost out all the individual elements our prices become very competitive.

Can I hire a vehicle with no extras?

No. We believe that for a safe self drive holiday you need to be fully prepared.

How does the insurance work?

Their is a standard excess amount of £3,000 should you damage the vehicle. You will not pay more than this and have the option to reduce the excess amount by paying a daily fee. Our excess options are stated on the back of your itinerary.

Can I do a one way journey with Safari Drive

Yes we specialise in one way journeys, that means you do not have to back track. If this is booked far enough in advance we will not charge you for the relocation of the vehicle.

What are the dangers?

Every adventure holiday carries an inherent risk and you should be aware of the risk assessment document that identifies the possible dangers on a self drive holiday.

Do we have to camp?

No we are happy to plan your itinerary around lodges and camps that suit your tastes and budget.

Our Bonding

ABTOT & ATOL

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under ABTOT Combined and The Package Travel and Linked Travel Arrangements Regulations 2018 for Safari Drive, ATOL number 3322, and in the event of their insolvency, protection is provided for the following:

  • non-flight package
  • flight inclusive packages that commence outside of the EU, which are sold to customers outside of the EU; and
  • flight inclusive packages, flight only and linked travel arrangements (LTAs) sold as a principal under ABTOT Combined

ABTOT Combined cover provides for a refund in the event you have not yet travelled or repatriation if you are abroad. Please note that bookings made by customers outside the EU are only protected by ABTOT when purchased directly with Safari Drive.

In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.

You can access the The Package Travel and Linked Travel Arrangements Regulations 2012here.

All the flights and flight inclusive holidays on this website are financially protected either by ABTOT Combined or the ATOL scheme.  When you pay for something protected by the ATOL scheme you will be supplied with an ATOL Certificate.  Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. 

Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go visit the official site.